Start inside the app when possible
Open Rules & Support and choose the option to contact technical support. The app can include useful technical and game information with your request.
Onmadesoft support
How can we help?
Use the support form for technical problems, purchase questions or help with one of the Onmadesoft card games.
Help us understand the problem
A few precise details usually make it much easier to identify what happened.
Name the game and device
Tell us which game you are using, whether it is the iPhone, iPad, Mac or Android version, and the app version if you know it.
Describe one problem clearly
Explain what you expected, what happened instead and whether you can repeat it. A screenshot can be helpful when the problem is visible.
Keep sensitive information private
Never send passwords, complete payment-card details or other secrets. For a purchase question, the store and approximate purchase date are normally enough to begin.
Support request
Complete the form below. The information you provide is used to answer your request and investigate the problem.
The form is provided by POWR, which processes your submission and related technical data on behalf of Onmadesoft. Depending on its configuration, technical data may include your IP address, browser or device information, cookie data, approximate location, referring page and interactions with the form. Please do not send sensitive personal information.
If the form does not appear, you can email support@onmadesoft.com.
Please review the privacy policy for information about support messages and diagnostic attachments.